free online pdf


FREE Super Saver Shipping

FREE shipping on Orders $25 and Over  (some restrictions apply).

Taking Advantage of FREE Super Saver Shipping

To take advantage of FREE Super Saver Shipping:

  1. Place at least $25 of eligible Amazon.com products in your Shopping Cart. (Eligible items will display "eligible for FREE Super Saver Shipping ..." next to their price.)
  2. Proceed to checkout.
  3. Ship your items to a single U.S. address.
  4. Select "Group my items into as few shipments as possible" as your shipping preference.
  5. Select Super Saver Shipping as your shipping speed. Your order will be delivered within 5-8 business days.
  6. Place your order, and enjoy the free shipping!

Note: FREE Super Saver Shipping is currently not an eligible shipping speed for Amazon Locker Deliveries.

International Shipping

Restrictions

The following items can be shipped to almost all destinations outside the U.S.:

Books can be shipped to the following countries:

  1. Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Philippines, Portugal, Poland, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom

Shipping Rates for the Contiguous United States

S tandard Shipping Rates for U.S. Deliveries

  1. Delivery within 3 to 5 business days .  (The transit time begins the first full shipping day after the package leaves our facility.)

Total shipping cost = "Per Shipment" cost + "Per Item" cost. (If the "per item" cost is listed in terms of price per pound, you can check the weight on the item's detail page.)

Product Category

Per Shipment

Per Item

Books

$3.00

$0.99

Any combination of the above items

Highest applicable per-shipment charge

As above

Two-Day Shipping Rates for U.S. Deliveries

  1. Delivery within 2 business days.  (The transit time begins the first full shipping day after the package leaves our facility.) Click   here  for more information on calculating delivery dates.
  2. No P.O. boxes or APO, FPO, or DPO
  3. Saturday delivery available for certain locations.

Product Category

Per Shipment

Per Item

Books, VHS videos

$9.99

$1.99

Any combination of the above items

Highest applicable per-shipment charge

As above

One-Day Shipping Rates for U.S. Deliveries

  1. Delivery within 1 business day.  (The transit time begins the first full shipping day after the package leaves our facility.) Click   here  for more information on calculating delivery dates.
  2. No P.O. boxes or APO, FPO, or DPO
  3. Saturday and Sunday delivery available for certain locations.

Product Category

Per Shipment

Per Item

  Books    

$12.99

$4.99

Any combination of the above items

Highest applicable per-shipment charge

As above

Add $10 for Sunday delivery, $19.99 per shipment minimum applies.

 

Refunds

Calculating Refund Amounts

Partial refunds/Restocking Fees

  1. Any unopened media item or non-media item in original condition that is returned more than 30 days after delivery: 80% of item's price.
  2. Any book that has obvious signs of use: 50% of item's price.
  3. Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened (taken out of its plastic wrap): 50% of item's price.
  4. Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error: up to 50% of item's price

If you return an item using the return label provided in the   Online Returns Center  and the reason for return is not a result of our error , the   cost of return shipping  will be deducted from your refund. Below is an example of the options you'll see in the Returns Center. If you choose the U.S. Postal Service option, the amount that will be deducted from your refund is displayed. If you choose the Self Return option, you'll pay the cost charged by the carrier selected.

How Refunds Are Issued

Most refunds are issued based on the payment method used at the time of purchase. In some cases, you may be offered an "Instant refund" option.

Selecting the instant refund option will result in an Amazon.com Gift Card automatically being added to your Amazon.com Gift Card balance. This will allow you to use your refund without waiting for your return to process. You will still need to return your items within 30 days.

Payment Method

Refund Method

Refund Time

(After Return Is Received)

Credit Card

Credit Card

3-5 business days

Bank Account

Bank Account

Up to 10 business days

Amazon.com Gift Card

Gift Card Balance

3-5 business days

Promotional Certificate

No Refund Issued

N/A

Credit Card & Amazon.com Gift Card

Credit Card, Gift Card Balance, or both

3-5 business days

Amazon may determine that a refund can be issued without requiring a return. You will be notified in the   Online Returns Center  or by a Customer Service Associate if we do not require that you mail your item back for a refund. Please see the   Conditions of Use .

Gift Returns:  The type of refund or credit you received depends on how the gift was purchased and how it was returned. Visit our   Gift Returns  information for more about gift refunds.

Late Refund

If you haven't received a credit for your return yet, first check for your refund at the bottom of the order's summary page in   Your Account .

If your refund appears in Your Account,  but you aren't seeing the refund in your current balance, here's what to do:

  1. Credit Card Refund:  Contact the credit card company. It may take some time before the refund is posted to your account.
  2. Bank Account Refund:  Contact your bank. There may be some processing time before the refund is posted to your account.
  3. Amazon.com Gift Card Refund:  Please   contact us  for assistance.

If your refund doesn't appear in Your Account,  and the processing time for your payment method has passed, please   contact us  for further assistance.

If your order was shipped by a seller, please visit our   Merchant  and   Marketplace  Returns pages.

Total Refund Processing Time Includes:

  1. 5-10 business days for us to receive return from shipper
  2. 3-5 business days for us to process your return
  3. The time it takes your bank to process our refund request*

* See   above  for specific guidelines.

Refused Item; No Refund Received

If you refused a shipment and you haven't received a refund within 8-10 business days of the date the shipment was refused, please   contact us  for additional assistance.










2008 EbookNetworking.net