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Books by BrÃgida Dettmer

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Marketing de serviÃ§os - anÃ¡lise da percepÃ§Ã£o da qualidade de serviÃ§os atravÃ©s da ferramenta SERVQUAL em uma instituiÃ§Ã£o de ensino superior de Santa ... n. 8, jul./dez. de 2002) (Portuguese Edition)

Marketing de serviÃ§os - anÃ¡lise da percepÃ§Ã£o da qualida…

By: BrÃgida Dettmer

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