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Books by Jenny Dugmore, Lacy Shirley

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3 books found
Finance for Service Managers (Achieving ISO/IEC 20000)
Finance for Service Managers (Achieving ISO/IEC 20000)
By: Jenny Dugmore, Lacy Shirley
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Achieving ISO/IEC 20000: Keeping the Service Going
Achieving ISO/IEC 20000: Keeping the Service Going
By: Jenny Dugmore, Lacy Shirley
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The Differences Between BS 15000 and ISO/IEC 20000 (Achieving ISO/IEC 20000)
The Differences Between BS 15000 and ISO/IEC 20000 (Achievi…
By: Jenny Dugmore, Lacy Shirley
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