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Books by Jenny Dugmore, Shirley Lacy

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3 books found
Why People Matter (Achieving ISO/IEC 20000)
Why People Matter (Achieving ISO/IEC 20000)
By: Jenny Dugmore, Shirley Lacy
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Introduction to the ISO/IEC 20000 Series: IT Service Management
Introduction to the ISO/IEC 20000 Series: IT Service Manage…
By: Jenny Dugmore, Shirley Lacy
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A Manager's Guide to IT Service Management
A Manager's Guide to IT Service Management
By: Jenny Dugmore, Shirley Lacy
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