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Books by Kevin Behr, Gene Kim, George Spafford

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The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps by Kevin Behr, Gene Kim, George Spafford (June 15, 2005) Paperback

The Visible Ops Handbook: Implementing ITIL in 4 Practical …

By: Gene Kim, George Spafford Kevin Behr

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