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Books by Nadji Tehrani

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23 books found
Enterprise Teleservices Outsourcing strong and well: Part 1 - Outbound. (Publisher's Outlook).: An article from: Customer Interaction Solutions
Enterprise Teleservices Outsourcing strong and well: Part 1…
By: Nadji Tehrani
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Offshore outsourcing in perspective: the good, the bad and the ugly: a brutally honest assessment of the situation to help you decide to go or not go ... article from: Customer Interaction Solutions
Offshore outsourcing in perspective: the good, the bad and …
By: Nadji Tehrani
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The industry is alive and well: 42,000 new jobs created by contact/CRM centers in Q1 2007.(Publisher's Outlook): An article from: Customer Interaction Solutions
The industry is alive and well: 42,000 new jobs created by …
By: Nadji Tehrani
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Custom-built CRM applications: users prefer custom-built CRM applications, followed by Siebel, GoldMine and SalesLogix. (Publisher's Outlook).: An article from: Customer Interaction Solutions
Custom-built CRM applications: users prefer custom-built CR…
By: Nadji Tehrani
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Assurant Solutions: "achieving lift in the call center marketplace".(Craig Lemasters and Manuel Becerra interviewed)(Interview): An article from: Customer Interaction Solutions
Assurant Solutions: "achieving lift in the call center…
By: Nadji Tehrani
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The new paradigm for market dominance: for VoIP technology, teleservices & CRM ...(Publisher's Outlook)(Lisa Slader)(Steve ... article from: Customer Interaction Solutions
The new paradigm for market dominance: for VoIP technology,…
By: Nadji Tehrani
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Merger mania has created vigorous new business opportunities for SMBs.(Publisher's Outlook): An article from: Customer Interaction Solutions
Merger mania has created vigorous new business opportunitie…
By: Nadji Tehrani
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The art of positioning: it all begins with effective advertising... but then; why 90 percent of ad dollars are wasted. (Publisher's Outlook).(Brief ... article from: Customer Interaction Solutions
The art of positioning: it all begins with effective advert…
By: Nadji Tehrani
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Effective hiring and keeping "the right people": 44 characteristics of "the right people".(Publisher's outlook): An article from: Customer Interaction Solutions
Effective hiring and keeping "the right people": …
By: Nadji Tehrani
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In search of mediocrity: in CRM, marketing and advertising; An overview of the problems that lead to mediocrity in Corporate America.(Publisher's ... article from: Customer Interaction Solutions
In search of mediocrity: in CRM, marketing and advertising;…
By: Nadji Tehrani
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Back to the future ... integrated marketing the only way to go!(Publisher's Outlook): An article from: Customer Interaction Solutions
Back to the future ... integrated marketing the only way to…
By: Nadji Tehrani
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Call center farewell and time for the changing of the guard; After 28 years of industry leadership, it's time to ask my son, TMC CEO Rich Tehrani, to ... article from: Customer Interaction Solutions
Call center farewell and time for the changing of the guard…
By: Nadji Tehrani
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2007 contact center CRM industry status and forecast.(Publisher's Outlook)(Company overview): An article from: Customer Interaction Solutions
2007 contact center CRM industry status and forecast.(Publi…
By: Nadji Tehrani
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32 principles of modern marketing part 4.(Publisher's Outlook): An article from: Customer Interaction Solutions
32 principles of modern marketing part 4.(Publisher's …
By: Nadji Tehrani
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Contact centers and green technology: contact/CRM centers have always been great users of "green technology" and environmentally friendly ... article from: Customer Interaction Solutions
Contact centers and green technology: contact/CRM centers h…
By: Nadji Tehrani
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On cost reduction in call centers and the enterprise: "we're in the simplicity business" to drastically lower operations costs in contact centers and ... article from: Customer Interaction Solutions
On cost reduction in call centers and the enterprise: "…
By: Nadji Tehrani
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Post FTC/FCC rulings: how to buy compliant CRM, call center technologies & teleservices.(Publisher's Outlook): An article from: Customer Interaction Solutions
Post FTC/FCC rulings: how to buy compliant CRM, call center…
By: Nadji Tehrani
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FTC says: what's next? (Publisher's Outlook).: An article from: Customer Interaction Solutions
FTC says: what's next? (Publisher's Outlook).: An…
By: Nadji Tehrani
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The death of the sales manager: The evolution of sales and sales management. (Publisher's Outlook).(Editorial): An article from: Customer Interaction Solutions
The death of the sales manager: The evolution of sales and …
By: Nadji Tehrani
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As readers of this magazine are undoubtedly aware, the FTC's amended Telemarketing Sales Rule goes into effect October 1st, 2003.: An article from: Customer Interaction Solutions
As readers of this magazine are undoubtedly aware, the FTC&…
By: Nadji Tehrani
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Thinking outside the box creating new jobs for America ... without spending $819 billion a message to president Obama.(Publisher's Outlook)(Barack Obama): ... article from: Customer Interaction Solutions
Thinking outside the box creating new jobs for America ... …
By: Nadji Tehrani
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If Business Gets Any Worse... We Probably Should Start Advertising.(Industry Trend or Event): An article from: Customer Interaction Solutions
If Business Gets Any Worse... We Probably Should Start Adve…
By: Nadji Tehrani
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Discover the huge benefits of IP contact centers; 70-90% attainable cost savings!(Publisher's Outlook): An article from: Customer Interaction Solutions
Discover the huge benefits of IP contact centers; 70-90% at…
By: Nadji Tehrani
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