Home / Authors / Peter Hernon, Ellen Altman, Robert E. Dugan

Books by Peter Hernon, Ellen Altman, Robert E. Dugan

All books by this author

1 books found
Assessing Service Quality: Satisfying the Expectations of Library Customers, Third Edition
Assessing Service Quality: Satisfying the Expectations of L…
By: Peter Hernon, Ellen Altman, Robert E. Dugan
View Details