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Books by Valarie A. Zeithaml and A. Parasuraman

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2 books found
Service Quality (Marketing Science Institute (MSI) Relevant Knowledge Series)
Service Quality (Marketing Science Institute (MSI) Relevant…
By: Valarie A. Zeithaml and A. Parasuraman
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Service Quality (Marketing Science Institute (MSI) Relevant Knowledge Series) Paperback April 1, 2004
Service Quality (Marketing Science Institute (MSI) Relevant…
By: Valarie A. Zeithaml and A. Parasuraman
View Details