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Books by Publisher: National Retail Hardware Association

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Creating box-proof assortments: strategies for selecting a profitable product mix.(Cover Story): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Creating box-proof assortments: strategies for selecting a …
By: Shelly Bucksot, Dan M. Tratensek
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Making customer satisfaction a reality at retail. (customer satisfaction assessment survey): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Making customer satisfaction a reality at retail. (customer…
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Daily reminder keeps employees focused on sales goals.(Doug Holland's personnel management techniques)(Brief Article): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Daily reminder keeps employees focused on sales goals.(Doug…
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IF YOU CAN'T BEAT THEM, ANNOY THEM WITH BILLBOARDS.: An article from: Do-It-Yourself Retailing
🇺🇸 United States
IF YOU CAN'T BEAT THEM, ANNOY THEM WITH BILLBOARDS.: A…
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Catch the wave: taking advantage of the latest technology systems.(Retail Technology)(Radio Frequency (RF))(signature-capture credit card systems): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Catch the wave: taking advantage of the latest technology s…
By: Chris Jensen
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The art of retailing. (Taking Stock) (column): An article from: Do-It-Yourself Retailing
🇺🇸 United States
The art of retailing. (Taking Stock) (column): An article f…
By: Mark D. Parrott
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Q&A with Ray Griffith: president & CEO, Ace Hardware Corp.(SPECIAL DISTRIBUTOR PROFILE: ACE HARDWARE)(Interview): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Q&A with Ray Griffith: president & CEO, Ace Hardwar…
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Monitoring customer behavior: how to drive category performance.(includes related articles on how to define category role players and how to decide ... An article from: Do-It-Yourself Retailing
🇺🇸 United States
Monitoring customer behavior: how to drive category perform…
By: Walter E. Johnson
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Building a new d-i-y nation: 2000 Census data reveals changing consumer habits.(Cover Story): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Building a new d-i-y nation: 2000 Census data reveals chang…
By: Walter E. Johnson, Dan M. Tratensek
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Advertising that works: presenting Do-It-Yourself Retailing's annual contest winners.: An article from: Do-It-Yourself Retailing
🇺🇸 United States
Advertising that works: presenting Do-It-Yourself Retailing…
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Ace's vision for the future: consistent execution of its "helpful" value proposition.(SPECIAL DISTRIBUTOR PROFILE: ACE HARDWARE): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Ace's vision for the future: consistent execution of i…
By: Mark Parrott
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Measuring retail performance: category sales and productivity benchmarks.(Cover Story): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Measuring retail performance: category sales and productivi…
By: Walter E. Johnson
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Operating tips: Doug Boston, co-owner of Boston's True Value in Page, Ariz., is one of the survey respondents who operates a high-profit rental ... An article from: Do-It-Yourself Retailing
🇺🇸 United States
Operating tips: Doug Boston, co-owner of Boston's True…
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Mosquito control creating a buzz among consumers. (Category Management).: An article from: Do-It-Yourself Retailing
🇺🇸 United States
Mosquito control creating a buzz among consumers. (Category…
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Latin American retailers become pioneers in market. (Michael Toth and Alejandro Lugo of Interiors specialty kitchen and bath stores): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Latin American retailers become pioneers in market. (Michae…
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Serving the pro customer.(Distribution America: DA Partners, Innovators in Retail Profitability)(includes related articles)(home improvement ... An article from: Do-It-Yourself Retailing
🇺🇸 United States
Serving the pro customer.(Distribution America: DA Partners…
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Beware of the seven deadly hiring mistakes. (employee recruitment)(Brief Article): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Beware of the seven deadly hiring mistakes. (employee recru…
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A careful balancing act; how hardware/home improvement store managers juggle their time. (FeedBack) (Cover Story): An article from: Do-It-Yourself Retailing
🇺🇸 United States
A careful balancing act; how hardware/home improvement stor…
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Control measures to combat internal theft. (retailers)(excerpts from 'Loss Prevention Guide for Retail Businesses'): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Control measures to combat internal theft. (retailers)(exce…
By: Rudolph Kimiecik
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Price, convenience drive fastener management: retailers vary on approaches to handling inventory.(Category management: trends, analysis & implementation): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Price, convenience drive fastener management: retailers var…
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A matter of interpretation: EEOC issues final ADA rules. (United States Equal Employment Opportunity Commission, Americans with Disabilities Act) ... An article from: Do-It-Yourself Retailing
🇺🇸 United States
A matter of interpretation: EEOC issues final ADA rules. (U…
By: Timothy M. Haake
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ACO installs EAS chainwide. (electronic article surveillance) (Brief Article): An article from: Do-It-Yourself Retailing
🇺🇸 United States
ACO installs EAS chainwide. (electronic article surveillanc…
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Fireplaces.(Heating & Cooling)(Gas Fireplaces)(Chimney Cleaners): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Fireplaces.(Heating & Cooling)(Gas Fireplaces)(Chimney …
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Countertop basics.(How to Sell: A Bathroom Makeover)(techniques in selling bathroom countertops)(Brief Article): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Countertop basics.(How to Sell: A Bathroom Makeover)(techni…
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The Starbucks model: creating a retail experience for your customers.(The Last Word): An article from: Do-It-Yourself Retailing
🇺🇸 United States
The Starbucks model: creating a retail experience for your …
By: Kevin M. Hohman
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The value equation: understanding what drives customers to your store.(home improvement stores)(Cover Story): An article from: Do-It-Yourself Retailing
🇺🇸 United States
The value equation: understanding what drives customers to …
By: Walter E. Johnson, Dan M. Tratensek
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Keeping your employees motivated: how high-performance retailers manage their most valuable assets.(results of home improvement store employee interviews): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Keeping your employees motivated: how high-performance reta…
By: Walter E. Johnson
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Basic sales training: earning your selling skills stripes. (includes related article on selling skills)(Cover Story): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Basic sales training: earning your selling skills stripes. …
By: Dan M. Tratensek
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Combat theft: loss prevention methods that pay off. (includes related article): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Combat theft: loss prevention methods that pay off. (includ…
By: Lori D. Lowe
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Ken Porter.(Young Retailers of the Year)(ACO Hardware store manager): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Ken Porter.(Young Retailers of the Year)(ACO Hardware store…
By: Doug Donaldson
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How to Sell.: An article from: Do-It-Yourself Retailing
🇺🇸 United States
How to Sell.: An article from: Do-It-Yourself Retailing
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Survival of the independent; how to compete against the mass merchandiser for your customer. (includes related article): An article from: Do-It-Yourself Retailing
🇺🇸 United States
Survival of the independent; how to compete against the mas…
By: Thomas J. Winninger
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