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Books by Publisher: Rothstein Associates Inc.

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32 books found
Creating A Customer-Focused Help Desk: How to Win and Keep Your Customers
Creating A Customer-Focused Help Desk: How to Win and Keep …
By: Andrew Hiles, Yvonne Gunn
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Disaster Recovery Testing: Exercising Your Contingency Plan (2007 Edition)
Disaster Recovery Testing: Exercising Your Contingency Plan…
By: Philip Jan Rothstein
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The Complete Guide to IT Service Level Agreements: Aligning IT Service to Business Needs (3rd Edition)
The Complete Guide to IT Service Level Agreements: Aligning…
By: Andrew Hiles
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Principles and Practice of Business Continuity: Tools and Techniques
Principles and Practice of Business Continuity: Tools and T…
By: Jim Burtles
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Business Continuity Management: Global Best Practices, 4th Edition
Business Continuity Management: Global Best Practices, 4th …
By: Andrew N Hiles
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The Comprehensive Business Continuity Management Program: Business Impact Analysis, Business Continuity Plan and Crisis/Risk Management Plan Development Templates on CD-ROM
The Comprehensive Business Continuity Management Program: B…
By: Douglas M. Henderson
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Hiles on Business Continuity: Global Best Practices, 3rd Edition, with 41 FREE DOWNLOADS of Editable Spreadsheets, Sample Plans, Practical Articles, and More
Hiles on Business Continuity: Global Best Practices, 3rd Ed…
By: Andrew Hiles
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Root Cause Analysis Handbook: A Guide to Efficient and Effective Incident Investigation (Third Edition)
Root Cause Analysis Handbook: A Guide to Efficient and Effe…
By: ABS Consulting - Lee N. Vanden Heuvel, Donald K. Lorenzo, Randal L. Montgomery, Walter E. Hanson, and James R. Rooney
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Emergency Evacuation Planning for Your Workplace: From Chaos to Life-Saving Solutions
Emergency Evacuation Planning for Your Workplace: From Chao…
By: Jim Burtles
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Business Continuity Planning: A Step-by-Step Guide with Planning Forms
Business Continuity Planning: A Step-by-Step Guide with Pla…
By: Kenneth L. Fulmer
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A Risk Management Approach to Business Continuity: Aligning Business Continuity with Corporate Governance
A Risk Management Approach to Business Continuity: Aligning…
By: Julia Graham, David Kaye
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Root Cause Analysis Handbook: A Guide to Effective Incident Investigation
Root Cause Analysis Handbook: A Guide to Effective Incident…
By: Abs Consulting
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Software Metrics: Best Practices for Successful IT Management (Rothstein Catalog on Service Level Management)
Software Metrics: Best Practices for Successful IT Manageme…
By: Paul Goodman
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Lukaszewski on Crisis Communication: What Your CEO Needs to Know About Reputation Risk and Crisis Management (c2013)
Lukaszewski on Crisis Communication: What Your CEO Needs to…
By: James E. Lukaszewski
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Business Continuity: Best Practices--World-Class Business Continuity Management, Second Edition
Business Continuity: Best Practices--World-Class Business C…
By: Andrew Hiles
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Emotional Terrors in the Workplace: Protecting Your Business' Bottom Line
Emotional Terrors in the Workplace: Protecting Your Busines…
By: Vali Hawkins Mitchell
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BUSINESS CONTINUITY PLANNING: A Step-by-Step Guide With Planning Forms (Business Continuity Management)
BUSINESS CONTINUITY PLANNING: A Step-by-Step Guide With Pla…
By: Ken Fulmer
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Template for Comprehensive Business Continuity Management: Business Impact Analysis, Business Continuity, Emergency Response, Training, Implementation, Exercise, and Maintenance, 4th Edition
Template for Comprehensive Business Continuity Management: …
By: Douglas M. Henderson
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SLA Framework CD-ROM: Service Level Agreements Framework
SLA Framework CD-ROM: Service Level Agreements Framework
By: Andrew Hiles
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Business Impact Analysis Template: A Tool for Business Continuity
Business Impact Analysis Template: A Tool for Business Cont…
By: Douglas M. Henderson
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Go. Recover-Data Center: Data Center Disaster Recovery Plan on CD-ROM (2008 Edition)
Go. Recover-Data Center: Data Center Disaster Recovery Plan…
By: Jan Persson
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Business Continuity Management Framework: The Easy-to-use, Comprehensive, Business Continuity Tool (Third Edition, 2008)
Business Continuity Management Framework: The Easy-to-use, …
By: Kingswell International, Ltd.
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Service Level Agreements: Winning A Competitive Edge for Support & Supply Services
Service Level Agreements: Winning A Competitive Edge for Su…
By: Andrew Hiles
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Template for Business Continuity Program for Manufacturing and Distribution
Template for Business Continuity Program for Manufacturing …
By: Douglas M. Henderson
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The Template for a Quick and Easy Business Continuity Plan for Your Small Business
The Template for a Quick and Easy Business Continuity Plan …
By: Douglas M. Henderson
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The Comprehensive Business Continuity Management Program: Business Impact Analysis, Business Continuity Plan and Crisis / Risk Management Plan Development Templates
The Comprehensive Business Continuity Management Program: B…
By: Douglas M. Henderson
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Business Continuity Management Framework, Second Edition
Business Continuity Management Framework, Second Edition
By: Andrew Hiles
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The Complete Hurricane & Flood Plan for Business: A Disaster Prevention and Recovery Template on CD-ROM
The Complete Hurricane & Flood Plan for Business: A Dis…
By: Douglas M. Henderson
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Comprehensive Crisis and Continuity Program for Colleges and Universities on CD: Risk and Impact Analysis, Continuity of Operations Plan (COOP), ... Management Plan Development Templates
Comprehensive Crisis and Continuity Program for Colleges an…
By: Douglas M. Henderson
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Business Continuity Planning Template
Business Continuity Planning Template
By: Douglas M. Henderson
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Emergency Management Plan for Public & Private Schools (K-12): A Continuity of Operations Plan (COOP) Template on CD-ROM
Emergency Management Plan for Public & Private Schools …
By: Douglas M. Henderson
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Service Level Agreements: A Framework on CD-ROM for iT and Technology (2008 - 12th Edition)
Service Level Agreements: A Framework on CD-ROM for iT and …
By: Andrew Hiles
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