Home / Publishers / The Anton Press

Books by Publisher: The Anton Press

All books from this publisher

6 books found ← Back to Search
Offshore Outsourcing Opportunities
🇺🇸 United States
Offshore Outsourcing Opportunities
By: Dr. Jon Anton, John Chatterley
View Details
From Cost to Profit Center: How Technology Enables the Difference (Call Center Management)
🇺🇸 United States
From Cost to Profit Center: How Technology Enables the Diff…
By: Jon Anton, R. Scott Davis
View Details
Integrating People with Process and Technology "Gaining Employee Acceptance of Technology Initiatives"
🇺🇸 United States
Integrating People with Process and Technology "Gainin…
By: Jon Anton, Lisa M. Schwartz, Natalie L. Petouhoff
View Details
How to Conduct a Call Center Performance Audit: A to Z
🇺🇸 United States
How to Conduct a Call Center Performance Audit: A to Z
By: Dr. Jon Anton, Dru Phelps
View Details
Customer Relationship Management Technology
🇺🇸 United States
Customer Relationship Management Technology
By: Dr. Jon Anton, Bob Vilsoet
View Details
Contact Center Management "By the Numbers"
🇺🇸 United States
Contact Center Management "By the Numbers"
By: Jon Anton, Kamal Webb
View Details