Power of Six Sigma / Subir Chowdhury

Getting things done right 99 per cent of the time is the best anyone can do--right? A 1 per cent defect rate means: 20,000 articles of mail lost every hour; 5,000 botched surgeries per week; four or more accidents per day at major airports; 200,000 incorrectly dispensed drug prescriptions each year. Still think 99 per cent is good enough? The Power of Six Sigma will help everyone in the organization understand what Six Sigma is, how it can benefit your company, and most of all, how it can benefit you--as an employee of an organization implementing or thinking about implementing Six Sigma. The Power of Six Sigma is unlike any other book on Six Sigma. This fictionalized tale simplifies a complicated topic and, through dialogue between Joe and Larry, explains the way Six Sigma works in a nonthreatening, easy-to-understand way. Everyone in the organization will learn what Six Sigma is and how it works.
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